Terms of delivery :

Here you'll find all the information you need for delivery of your favorite figurines, games and portals in mainland France, Europe and abroad:

 

• Metropolitan France :

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• Delivery time: Generally within 2 to 3 working days after receipt of payment.

• Delivery methods: Mondial Relay, Chronopost, Relais Colis, Colissimo.

• Parcel tracking: A link is provided to track your parcel online, whatever your shipping choice.

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• Europe :

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• Delivery time: Usually within 2 to 3 working days after receipt of payment.

• Delivery methods: Mondial Relay, Chronopost, Relais Colis, Colissimo.

• Parcel tracking: A link is provided to track your parcel online, whatever your shipping choice.

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• Outside the European Union (EU) :

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• Delivery time: Usually within 5 to 7 working days after receipt of payment.

• Delivery method: Colissimo International.

• Tracking: A link is provided to track your parcel online, whatever your choice of shipment.

 

Please note: To ensure optimum service, please provide us with a valid, complete and accurate delivery address, to which your order can be delivered during normal business hours. In the event of an error or incomplete address on your part, the cost of a second shipment will be charged to you, and you will be responsible for any consequences such as the loss of the parcel or the recharging of shipping costs to the correct delivery address.

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When your order is shipped, an email will be sent to you with your tracking number and a link to track your package in real time. Please note that we are not responsible for carrier delivery times.

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